A primary service of CMC is the development of a comprehensive violence prevention, management, and response program for our corporate and government clients. CMC representatives assist our clients to establish, implement, and maintain a Workplace Violence Prevention Program. The elements of a CMC designed Workplace Violence Prevention Program include:

• The establishment of an in-house Crisis Management Team
• A workplace hazards control and prevention plan
• Training and education of employees, supervisors, and managers
• Method for incident reporting, investigation, follow-up, and evaluation
• The establishment of a legally defensible method of record-keeping

CMC design team members include, at a minimum, legal counsel, an expert in law enforcement, and a board certified forensic psychiatrist or forensic psychologist.

CRISIS NEGOTIATION

 CMC provides its business and government clients consultative services during crisis periods of active threat. CMC consultants have expertise in managing the stalking of employees or executives, the termination and out-placement of potentially violent employees, performing fitness for duty evaluations in crisis situations, evaluating threat calls or letters for severity and violence potential, and negotiating with threatening employees or outsiders.

CMC threat of violence teams are based upon a multidisciplinary approach: law enforcement experts specializing in criminal behavior profiling and investigation, forensic psychiatrists and psychologists who have consulted with the Secret Service, FBI, DEA, and Customs, and legal counsel who have experience as prosecuting attorneys and in employment law.

POST-CRISIS INTERVENTION SERVICES

Even the most committed business with a well thought out workplace violence prevention program in place cannot guarantee that a violent incident will not occur. When such an incident happens Crisis Management Consultants, Inc. provides its business and government clients with critical post-event services, including immediate support of survivors, humanitarian assistance, psychological support, and a coordinated return to work program. Services include:

• Deployment of on-site Critical Incident Stress Debriefing (CISD) Teams to facilitate organizational and individual recovery
• Crisis debriefing assistance for "victims", customers, employees, family members, supervisors and leadership representatives, as appropriate
• Communication and media strategies to control rumor

Members of Crisis Management Consultants, Inc. have unique experience in the area of post-event critical incident response and are nationally recognized authorities. More specifically, CMC representatives have played leadership roles in developing and implementing America's first community based program to deal with the mental health needs of a metropolitan population post-terrorist event.

TRAINING AND EDUCATION

Crisis Management Consultants, Inc. offers training and educational seminars and workshops. CMC representatives provide training for newly constituted Crisis Management Teams as well as employees in managing violent or potentially violent situations.

CMC representatives also provide unique training in:

• Laws affecting an employee's hiring
• Supervising and terminating of employees and their employment
• Considerations of the Americans with Disabilities Act
• Screening out potentially violent employees
• How to perform a Bomb Threat Preparedness Audit

Crisis Management Consultants, Inc. 5100 N Brookline, Suite 700 Oklahoma City, Oklahoma 73112
Telephone: (405) 949-9235 Fax: (405) 949-9839 Email: CMC@Crisislnc.com URL: www.CrisisInc.com